Candidate capture, search, vacancy, and applicant management through to placement, compliance and onboarding, learn more about our Power Features.
Mercury xRM enables recruiters and business leaders to see real-time data and make strategic meaningful decisions.
Take your pick from our standard reports, or build your own data views and dashboards, as and when you need them, you retain flexibility without the added cost of a technology partner supporting every new requirement.
Mercury xRM’s reporting and dashboard functionality leverages the Dynamics 365 standard reporting tools to give you access to every piece of data you capture. Mercury xRM data can also be surfaced in Microsoft Power BI, providing visibility of data across multiple business applications.
Mercury xRM’s Office 365 integration increases the value of your most important asset – your people – by decreasing manual administration and enabling better collaboration.
Capturing and leveraging data is vital to every recruitment company but the time it takes to do so is often inefficient. Mercury xRM removes this burden and increases the quality of data available. For example, the ability to track insights into how a consultant nurtures new business opportunities or head hunts the most valuable candidates in the market.
Our native integration within Microsoft Office 365 applications enables seamless data sharing between Outlook, Teams and Mercury xRM, automatically tracking and syncing tasks, appointments and emails, to not only grant quick access to candidate information but to also analyse that data and improve the way you work.
The ability to one-click share Mercury xRM records into channels and groups within Microsoft Teams has revolutionised the way our clients collaborate. With the ability to view and action records directly from Teams, you no longer need to switch between browser windows or dual screen – you can focus on the hottest jobs and the best candidates in one place.
As part of the Office 365 environment, Mercury xRM offers single sign-on and multi-factor authentication for all your Office applications, including the CRM, so you can concentrate on recruiting whilst your data remains secure and accessible to you from anywhere in the world.
Mercury xRM’s applicant tracking system helps you manage all types of vacancies. Whether you specialise in permanent, search, contract or temporary recruitment, or a combination of all four, Mercury xRM can help you ensure a smooth process with no fuss and total visibility.
The easy to use features and design makes it easy for recruiters to capture relevant information quickly. Using our job aggregator integration, Mercury xRM can post adverts to your preferred job boards and platforms.
Mercury xRM’s applications process automatically captures the source of all of your candidate applications, enabling you to measure the effectiveness of your external marketing and calculate the ROI, simplifying your renewal decisions.
Mercury xRM’s market leading validation feature means you can employ the rules you need against a vacancy to ensure consultants follow the processes you set out and gives you full control over deals agreed. A new placement is created following every successful candidate offer acceptance, enabling you to manage contract generation, electronic signature, placement extensions, compliance, onboarding and timesheets from within Mercury xRM.
Mercury xRM’s search capability unleashes the hidden potential of your database, ensuring a return on your technology investment.
Our tools help you find the relevant candidates and make placements faster – especially those harder to fill roles – by leveraging the structured data we create for you. Free text searching, a bespoke tagging system, and skill boosting enable effective management of even the largest, most complex data sets.
Mercury xRM integrates with Daxtra Capture to automatically create searchable job titles, locations, companies and relevancy rated skills, guaranteeing comprehensive, intelligent, search results of current and prospective candidates. Daxtra Capture captures every CV that comes into your database, so you know it is maintained, enhanced and always accurate.
Whether searching 100 or 1 million candidates, the flexibility of our search means you can create manageable and relevant long lists in seconds. You can manually add tags, free text search across CVs, or combine search techniques, including AND/OR/NOT groups, creating a Boolean search without writing any code.
Once you have your longlist, you can quickly and easily view individual CVs, call candidates with one-click dial, email one or more candidates with one-click email, and visualise your entire longlist on a map.
Mercury xRM’s Workflow Automation helps you deliver the best client and candidate experience by reducing administrative tasks and streamlining business processes, so you can focus on doing what you do best – recruitment.
By eliminating more mundane administrative tasks, you and your team have more time to identify job opportunities and match candidates. This refined placement process differentiates Mercury xRM’s clients, with more time to nurture key client and candidate relationships to enhance brand reputation and increase profitability.
Robust task management tools within Mercury xRM’s Workflow and Automation feature not only provides more efficient assignment and real-time monitoring of tasks and resource management, but also reduces duplication, removing keying errors and enabling better collaboration.
Mercury xRM is agile, helping you stay ahead of changes within the recruitment industry. The ability to tailor business processes quickly and securely is a key contributory factor in mitigating the risks usually associated as recruitment businesses scale and expand.
Placement management, including onboarding and compliance are among the biggest challenges in the recruitment industry. Mercury xRM enables the efficient management of both, combining the workflow and business process capabilities of the Microsoft platform with our own industry experience and expertise.
We allow candidates to self-serve securely, interacting directly with the database, whilst Mercury xRM’s robust monitoring and ongoing candidate management ensures compliance.
Placement approval and escalation processes are also fully configurable, utilising Mercury xRM’s workflow automation, helping to mitigate the risks associated with incorrect placement creation, paperwork and candidate compliance. This centralised approach to onboarding and compliance avoids duplication, saves time on administrative tasks and delivers an enhanced candidate experience.
As these business processes can be seamlessly integrated with other key business functions, such as finance and contract management, it is also possible to share information and key metrics to clients and team using real-time reporting and analytics, via dashboards available from anywhere on any device.
The Mercury xRM Candidate Portal is an optional feature: a secure environment that enables your candidates to provide updates about themselves and streamline process.
The portal addresses key areas. Candidates will have the ability to update personal information about themselves, confirm their availability for work, what type of role they are looking for and their salary expectations, all of which are instantly available in the Mercury xRM search functionality.
Candidates can also manage their data consents for regulation such as GDPR, from the Mercury xRM portal, with the ability to request the right to be forgotten and request the information you hold on them. Within the Mercury xRM Candidate Portal, candidates can view all placements, past and present, and accept placements.
Clients using Candidate Portal have seen a significant increase in commencements when acceptance is made via Mercury xRM versus verbal acceptances.
The Mercury xRM Candidate portal provides the compliance evidence you require at your fingertips. A simple upload process directs the evidence documents directly in the appropriate record within the software, enabling easily validation.
You can also create timesheet templates to be completed securely by the candidate and determine the approval process with your clients or internally, saving you time and effort. Upon successful completion all of the timesheets, the figures are immediately available to report, so you can see actual figures against your placements.
As advanced artificial intelligence (AI) and Bot Frameworks become more prevalent in the recruitment industry, Mercury xRM helps you keep pace with technology trends.
Recruitment businesses often hold out of date records, reducing the value of their databases. Mercury xRM’s Bot Technology offers a near-human interaction, able to manage application enquiries, determine availability for calls and interviews, ensure candidates update their current details and maintain GDPR compliance.
Mercury xRM leverages Microsoft technology to drive AI into the recruitment industry. Our AI products can enhance reach, knowledge and capability, allowing human recruiters spend more time developing their core skillset and manage relationships.
One of the biggest barriers to AI adoption today the practical application to address business challenge. As experienced recruitment industry professionals, Mercury xRM’s talented team understand your challenges and can deliver the right technologies for the right solutions.
Mercury xRM is a mobile first solution, enabling your recruiters to work in real time from anywhere, on any device.
Mercury xRM was built with its users in mind. The familiar design of Mercury xRM alongside your other Microsoft business applications ensures successful user adoption and data consistency throughout your business. With Microsoft ensuring a consistent look and feel throughout its Microsoft Dynamics 365 platform, Mercury xRM is a natural extension to your Office 365 solutions. Availability is managed in the Microsoft Cloud, giving you peace of mind that your business critical technology is secure, protected and available, with 99.9% uptime.