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A Wave2 You Want To Hear About

Finally, a Wave2 that is good news!

Microsoft Hosted their first, all-digital Microsoft Ignite in September and over the 3 days, there  were over 800+ attendees, 900+ speakers, and over 48hours of live programming! Now that is impressive!

Here is a short recap of this year’s amazing event:  Highlights from Microsoft Ignite 2020

If you would like to re-watch the session click here

Your exact release window will be confirmed by Microsoft in your Microsoft 365 Admin Center Message Center but it is expected to be split up by region as follows:

    • UK (* - Friday, October 9th – Sunday, October 11th
    • Australia (* - Friday, October 9th – Sunday, October 11th
    • Europe (* - Friday, October 16th – Sunday, October 18th
    • USA (* - Friday, October 23rd – Sunday, October 25th

Mercury xRM, Microsoft Ignite

As an existing Mercury xRM customer, what does this Dynamic Wave2 mean for you?

Improved Global Search Experience

Searching can now always be available with fewer clicks and a rich display of information. Allowing you to quickly search Mercury data such as Vacancies and Placements without having to navigate to the records via the site map.

When relevance search is enabled on the environment then it will be available by default to users Prominent and globally discoverable search bar in the header Zero query experience with support for recent searches and recently accessed records Automatic suggestions of records based on the typed query New, improved search results page with easy display and selection of records High-quality results with improved ranking and support for basic capabilities, such as spell-check.

Mercury Recruitment, Microsoft Ignite

Improved App Header, Sitemap, and App Switching

Navigating around the system will now be a lot easier with the ability to quickly return to a view, or parent record from a control that is always available within the application. The Header breadcrumb has been removed, the header will now always display just the app you are in, this will be either ‘Mercury’ or ‘Mercury Admin’. Clicking on the app name will allow you to select other apps you have access to.

Mercury xRM, CRM

To replace the breadcrumb, an ‘Application Back’ button has been made available within the sitemap, and can always be found here.

Mercury xRM, CRM

What else do I need to know?
Nothing! Please double check your release window and inform your users. As always, clearing your cache is also a great idea following any updates on the platform.

If you have any questions or would like the Wave 2 updates turned on early, please contact your Customer Success Manager or email

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